Terms of Service
Last updated: February 2026
Acceptance
By accessing or using Clariva, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.
Use of the service
You may use Clariva only for lawful purposes and in accordance with these Terms. You may not use the service in any way that violates applicable local, national, or international laws or regulations.
Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account. Clariva will not be liable for any loss resulting from someone else using your account without your permission.
Content ownership
You retain all rights to the content you create within Clariva (projects, intakes, brief packs). By using the service, you grant Clariva a limited license to process your content to provide the service. We do not claim ownership of your data.
Payments and subscriptions
Paid plans are billed monthly via Stripe. Subscriptions automatically renew unless cancelled. You may cancel at any time through the billing portal. No refunds are provided for partial months except where required by law.
AI-generated content
Clariva uses AI to generate brief packs, risk flags, and questionnaires. AI output is provided as a starting point for professional judgment, not a substitute for it. Clariva makes no guarantees about the accuracy or completeness of AI-generated content.
Limitation of liability
In no event shall Clariva be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
Changes to terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email. Continued use of the service after changes constitutes acceptance of the new terms.
Governing law
These terms shall be governed by and construed in accordance with the laws of the European Union and applicable member state law.
Contact
Questions about these terms? Email hello@clariva.io